West Ham United have responded to an enquiry from a supporter group over partial season ticket refunds.
West Ham’s battle for survival has been on hold since March as a result of the global health crisis.
Talks have been ongoing for some time now over the Premier League’s Project Restart.
A date of June 19th now looks like for West Ham’s return to action should the season get the all clear to resume.
All remaining games will be played behind closed doors.
Fans looking for answers over missing games
The Hammers, 16th in the table and outside the relegation places on goal difference, had five of their last nine games at home.
But it remains unclear whether West Ham or any club will be able to play fixtures in their own stadiums or whether the neutral grounds proposal will be pushed through.
Either way, West Ham fans will not be attending matches until next season at the earliest.
And that means supporters will in theory be owed refunds for the matches they will miss.
Now Hammers United – the fan group behind this season’s protests against owners David Sullivan, David Gold and vice-chairman Karren Brady – have released a statement confirming they are seeking clarification from West Ham after reports that the club will be issuing refunds in the form of ‘Club Cash’.
Supporters group makes ‘Club Cash’ refund claim
Hammers United released a statement on their official website saying: “A number of members have contacted us asking when they will receive refund from West Ham for the unused matches on their season tickets. This is further to some Premier League clubs beginning the refund process.
“Other members have contacted us asking to chase refunds for the away matches at Tottenham and Newcastle and for tickets purchased for individual home matches. There are claims by some that they have been informed by the club that refunds will be made in the form of Club Cash to be used in the club shop or set against next season’s season tickets.
“We can confirm that we have written to West Ham seeking clarification and requesting that they make a formal statement as a matter of urgency.”
Club responds to fans, seeks clarification from Premier League
Another fan group – the West Ham United Independent Supporters Association – has also contacted the club regarding refunds.
And WHUISA revealed on Twitter they had received a reply from the Hammers.
“Members have asked about partial refunds,” WHUISA said on Twitter.
“We have contacted West Ham for further information. Reply from West Ham Help (said) ‘Assessing plans awaiting further guidance from PL’.
“Have contacted again asking for clarification.”
Members have asked about partial refunds. We have contacted @WestHam for further information. Reply from @WestHamHelp “assessing plans awaiting further guidance from PL.” Have contacted again asking for clarification. #UnitedWeStand
— WHUISA (@WHU_ISA) May 14, 2020
It comes after West Ham fans called on Sullivan and Gold to follow the shining example of class set by Leicester City last month.
Leicester announced a series of ticketing contingencies over a month ago (LCFC).
A detailed plan listed a number of options for supporters which included offsetting the pro-rata value of the affected matches against the cost of their 2020/21 Season Ticket or a cash refund of equivalent value.
You can read the full story on that below.